http://www.timesharescam.com/. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! They are dragging their feet with termination, making offers, etc. - Timeshare sales tactics are hardcore and very long-lasting. We were skeptical because there were no promises in writing regarding the renting of points. And now after reading all of this, I really want out now. I agree. I have witnesses to all the lies we couldnt figure out why they kept giving My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. They trapped me and my young children when we visitied Mexico in 2015 and was scammed to say the least. Where did I go wrong? Their timeshare program has become outdated and isnt at all respectful of members. They should focus on providing all the advantages the membership has to offer, without lies and straight information that way they will get to keep more happy members, rather than having a high number of unhappy members. EL CID didn't get us a copy until your five days are up. We felt victimized. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. Pedro. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Been requesting termination since december 2020. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. Ventus at Marina El Cid Spa & Beach Resort; Ventus Ha' at Marina El Cid Spa & Beach Resort; Hotel Marina El Cid Spa & Beach Resort; Cozumel. The suite was decent, though far on the north end of the strip. Find more than 36,418 complaints| Ripoff Report Share your photos and videos with others to prove the truth of your words. Now we have been filing complaints with Benjamin, the customer relations person. 01 800 670 32 77. Please email me with how you resolved the issue. Salespeople claim that the points have more value than they actually do for exchange purposes. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. Why Ripoff Report will not release author information! Stories have changed the further away we got from the date of purchase. I payed thousands of dollars for this timeshare and is a total rip off! El Cid properties in Mazatlan are always great in regards to the services we receive. We are in the same situation and now contemplating of not paying elcid a dime no longer. We were with the sales agent for hours. I think people are looking at this El Cid timeshare as a means to do whatever you want and go wherever you want. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. http://www.timesharescam.com/timeshare-cancel/. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. Our reservation was made in June of 2022 for November 2022. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. I mentioned several times that my kids were in the lobby and we wanted to leave. I had unplanned but necessary back surgery. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. All rights reserved. Very frustrating and lesson learned. Virtually everything he iold us was false. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. Don't ever buy from them! - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Gary in McGregor. Then they sent in Arturo. El Cid Ha will also eventually become wonderful if they can figure out how to control the mosquitos. Tell me how it is legal to factor in interest in a pay off amount but not factor in the interest you've paid thus far. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. He can't even pick up the phone, he has to talk on speaker! I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. The complaint has been investigated and resolved to the customers satisfaction. We signed up for there vacation program. How those businesses take care of those complaints is what separates good businesses from the rest. We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Please count me in on this lawsuit. This never happens. Credit has been ruined, I would like to be counted in also. What a nightmare! El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. More than a dozen times they have referred me to their legal Department where the phone either rings with no answer or someone tells you they're out to lunch and will contact you. Please email me how you were able to resolve this situation. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. 3. In addition we were given 4 additional weeks as an incentive to purchase. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Feel free to contact me if you are a victim of this company. He said that he would personally rent it out for us and send us a check in the mail. Fine. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. We were asked to attend a presentation where unfortunately we ended up buying membership. The complaint has been investigated and resolved to the customers satisfaction. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. OR at least have them 1. Is this your company? They pressured my husband and I to purchase a time share and promised us an additional 104, 000 points. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. I should have known better. Desired outcome: Not a deal. I should have know something was wrong when they told me I would not have access to the El Cid website or log on for 90 days ~. They are a one way service. My husband and I purchased a membership back in October of 2021. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. Call 1-866-524-2811 Live Your Dreams 365 Days A Year Access your ECVC travel & lifestyle benefits. Posted on Jul 7, 2009. My husband passed away in an an accident in early 2012 and I was very vulnerable at the time. Share your photos and videos with others to prove the truth of your words. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. They will play hell getting any more money from me. But again, this is not the intention of this timeshare. A & T International. 2. This will surely increase the credibility of your complaint. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. Consumers want to see how a business took care of business. We would like El Cid to buy our timeshare points back expires 2028. The main benefits are when you stay on the El Cid properties. Any help is appreciated. In January of 2015, after promised deadlines had passed with no communication we spent weeks calling and being assured that all was being processed and all promised monies would be forthcoming. Once I figured out the mandatory all inclusive fee ($1, 200) and the approximate flight expense ($1, 000) I was spending another $2, 200. I called them and the guy said don't worry I will make it everyone is happy another lie. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Sales also promised us a free cruise for two for the next 20 years. we bought our time share in Mazatlan. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. . Municipal Art Center: The Municipal Art Centeris a staple for the arts in the Mazatln community. Who's crazy enough to start this website? I am soooo upset that Inpurchase this timeshare. Has anyone had any luck getting out of this? I also believe it is illegal what they are doing. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. You can get MUCH better pricing for other vacations on your own. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. It has been almost a year and nothing. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. El Cid Vacations Club - Beware of this rip off! This review was chosen algorithmically as the most valued customer feedback. We signed up less than a week ago(maybe 6 days now). Customer service at El Cid Vacation club points and reservations. 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