We don't accept cash or checks. The easiest way to avoid this scam is to remember two simple things. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. You see that, so you jump in and try to buy these good tickets. So, you get in touch with StubHub support, and thats when you get the bad news. September 19, 2022 by Alexander Johnson. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. 2000-2022 StubHub. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. This doesnt mean, of course, that folks arent having any trouble with some of these other major marketplaces. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces As the event holder, their services are completely free for you to use. Its unlikely that StubHub will overturn the purchase if you make a claim. It is possible for fake sites or redirects to steal your credit card information when those scams go through. Since the tickets did not sell before the concert I decided to go anyway. And if so, you may be curious about StubHub if you've never used it before. They will cop that next sale and youll get 0. Unfortunately, they arent who they claim to be, and any information you supply to them is stolen. Eli Lilly announced a cap on insulin costs. My order still has the "hasn't shipped" status, so I'm getting very worried. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. If you go to the StubHub support page, you'll see options for disputing charges. Sometimes, events don't go off as planned. How are they still in business??? But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. Payouts delayed for events before COVID-19 shutdowns. ticketmaster Click here to read our full review for free and apply in just 2 minutes. Many or all of the products here are from our partners that compensate us. DoNotPay makes it easier to get compensation for ticket fraud. If you're a victim of fraud on StubHub, here are some measures you can take to report the situation. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. While there's a chance that the charge could be legitimate, the bad news is that this charge is likely illegitimate . If you fall into that camp, then you may be the type who budgets for concerts and sporting events. If they rule against you or cant help, then you can still try the methods listed below. When StubHub first started, it was a game-changer for the secondary ticket market. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. investors This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. 2. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. As you might expect, StubHub charges a fee for its services. They don't have your SS. Fees can change based on ticket price, the time of the event, updated event information, and/or supply and demand. Do you know if New York has anything like that? How to contact the seller. Morgan Wallen Currently, at StubHub, you can purchase gift cards up to $1000. 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In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. @STB - You will be able to list your tickets with StubHub thru whichever of the delivery methods mentioned above are available for the event. Has anyone else received this email? Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! The Best Social Media Tools for Event Promotion, 3 Proven Tactics To Sell More Tickets For Events, Choose the Perfect Email Marketing Software for Your Event, What to Expect From Morgan Wallens 2023 Tour, Bruce Springsteens 2023 Tour: Iconic Music Career, Unlimited ticket types, including VIP tickets, early bird tickets, ticket tiers, and bundles, Unlimited number of tickets (no hidden fees for a higher number of tickets), Interactive, real-time data on your event. ticketing software Fans looking for Pittsburgh Panthers Football tickets during this season will find them in a price range from $11.00 to $7000.00, while $83.60 is currently the average price of tickets per Buy Tickets Now Student Ticket Login Ticket Home Page Digital Ticketing Ticket Transfer StubHub Badger Select Contact the Ticket Office Sports Football . Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. Rihanna influencer marketing Last 4 digits of card. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. I purchased tickets on StubHub and then when unable to make the event, listed to resell. Instead, the scammer loses the money they thought they gained from you. A: You . digital marketing Sorry we couldn't be helpful. But in either scenario, it pays to explore other options, too. How Ticketmaster came to dominate live events (and incur the wrath of Taylor Swift fans), Your donation today powers the independent journalism that you rely on. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. He also eventually received his payment on the night of April 3. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. OMG same fucking shit happened to me. accelevents Did you find it helpful? The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. 2.1. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. StubHub is a secondary-market ticket exchange and resale provider. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. Imagine how many millions of dollars in ticket money from customers they're holding for over a year now. StubHub. inflation But, you can have important data stolen even without those other scams. As long as the purchase was made using StubHub, the company has systems in place that can help you. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. Checking vs. Savings Account: Which Should You Pick? A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. A chargeback occurs when you successfully dispute a charge on your credit card. Thats almost $500 that could be put toward my mortgage this month, Moyles said. Where is the best place to sell concert tickets? We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. Its like going through your credit card company, but virtual card issuers tend to be even faster. While StubHub is a legitimate company, it has a few problems. This is useful, Im considering canceling. Or, they can contact you as a seller listed on StubHub. Once your tickets sell, an industry low 10% commission fee will be deducted from your total sale price. Was this answer helpful? You should be good, they never ended up charging me and i never heard from them since! Anyone asking for a password has bad intentions. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. We're firm believers in the Golden Rule, which is why editorial opinions are ours alone and have not been previously reviewed, approved, or endorsed by included advertisers. Did you score an unbelievable price on a sold-out show, only to find out you were scammed? We have helped over 300,000 people with their problems. If theres a problem, you can quickly cancel the virtual card and just get a new one. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. Scammers Use Your Signature: What Happens? EIN: 41-0953924. StubHub handles the actual communication between buyer and seller. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. analytics To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. I live in California and I mentioned Cal. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. Theyve only suspended them. Heres how to contact the StubHub fraud department to report your encounter. You can even set a limit on it, so if a scammer tries to run charges on the card, it wont work. They can fuck right off. Considering this, Can you get fake tickets on StubHub? Card expiration date. New to StubHub? In other words, tickets that havent gone on sale yet arent allowed. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. I am a bot and I swapp'd some of thy words with Shakespeare words. If you're using thewrong credit or debit card, it could be costing you serious money. There are two primary ways this breaks down. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. All told, StubHub could be a great resource whether you need to sell event tickets or purchase them. While StubHub's fees may have been high, at least they were consistent. Commands: !ShakespeareInsult, !fordo, !optout. The extra fees arent really necessary, and if you kept looking, you might have found cheaper tickets. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. Make simple and easy payments These cards are set up so that they can force refunds in the case of fraud or scams. eventbee But, because you tried to make a purchase, you get an email. The money hasn't been taken - when will my card be charged for my booking? Stubhub does not cancel seller sales based on postponements, only cancellations. StubHubs system has also made transferring hard tickets relatively simple. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. Yes Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Can also take some time to process and is typically only acceptable within 60 of... 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