I am currently evaluating my repair options. Refrigerator stopped working (cooling and freezing) April 15, 2020. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! After 4 years the compressor gone bad. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. I was told there is a new condenser for this but unfortunately only good for about 8 months. I am totally disgusted with LG and Sears! I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Kenmore 9082 Replacement Refrigerator Filter- Kenmore 9690 200 gal. A faulty compressor means the refrigerator is not able to stay cold thus causing loss of food. OR BETTER YET REPLACE THE DARN THING. my Kenmore Pro refrigerator has broken 6 times in 1 year. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. I have a Kenmore Elite Refrigerator model# 25344733102. I bought a Kenmore Elite 12/04/2015 for $2,872.58. Plugger Refrig in thinking it would start working. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. These two businesses are crooked!!! I had to actually take a picture of my inside label of frig with the warranty book next to it! After reading what everyone has gone thru, I dont know if I want them to come out now. LG support would not help even though my warranty is good for 10 years. I live in a rural area so distance would probably increase the uncovered labor charges! I have the same issue as many of the above individuals. Anyway, I told support tech about class action lawsuit and any fridge with 10 years on the compressor warranty has 5 years labor and parts. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. June 2019 does not work, lost everything in it. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. We are saving for new appliances, it's like trying to save for an old used car. The Refrigerator started working again some time later, but has now failed again. They obviously know the problems, yet lie to their customers. Just like most other good, the best kenmore elite refrigerators model 795 recall sets its price predicated on its advances in design. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! It replaced a "cheap" fridge that was still working 10 years after we bought it. Did I mention all the food is lost. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. He is going to replace it at the cost of $1370.00. My husband can't fix it. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. Last year (5/18) we had to replace the compressor and condenser. For labor. We have been living out of a cooler for more than two weeks. He replaced the part and mentioned that it may not work and something major could be wrong. I am not done yet I want the thing repaired for free my money back. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. It covered everything. Purchased Kenmore elite 795.74033.410 with extended warranty. Here for almost 3 hours, on his phone for 3/4 of the time. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. It was replaced on 10/19/2021 at a cost of $1,055. Good Lord, people RUN! Compressor number TCA38151706? The guy said he would get a hold of Supervisor. This s my first and last Kenmore/LG product. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. At $2500+ Supposedly elite refrigerator. The LG compressor failed last month. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Now my question is Did they think the refrigerator would fix it self? This was purchased about 4 or 5 years ago. Compressor Died after 5 years of use. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. We spend a lot of money on their appliances and this is how they treat us? The local guy told me that I should expect the new compressor to last 3-5 years. We have been living with no refrigerator for one month. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. I am in contact with a lawyer regarding class action. LG has scheduled repair FOUR days from now. It was under warrantee with Sears. Repair app in 2wks. We also purchased a Kenmore Elite three door refrigerator, model No. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. The technician said that the I needed a new condenser which would be no charge because that's covered under the manufacturer's warranty and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $49 a month but it would cut the $495 in half. I would like to join the class action law suit against LG faulty compressors. Is this covered under the recall? My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. I want a new one as well. Paid $89 for service charge. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. We purchased the extended warranty through Sears. Long story short I'll probably end up purchasing somewhere different. This thing cost a small fortune. I have a Kenmore Elite refrigerator bought 3 years ago. Still waiting for parts and unit to be repaired. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. I bought it in 2017. Stretch Film Division. Some of the issues can be done by replacing the parts yourself. I have a 3yr old Kenmore Elite refrigerator that is that is not cooling. He did see notes regarding the seriousness of my situation. Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. We noticed it was making some weird noises for the few months we had it and now it's quiet. this refrigerator is less than 5 years of purchase. Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. LG service is no help they are stating unit is out of warranty. bought a kenmore refrigerator 08/07/2017 from Sears in Heber, I have purchased 2 Kenmore refrigerators within the last 7 years and both have died. We are still waiting on the last part to arrive and be installed. I am highly disturbed by this. kenmore elite refrigerator model 795 recall. Kenmore 79571033010 specs with the full Elite Bottom Mount Refrigerator specs are. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. join for free. Done with Sears forever. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. I purchased a kenmore Elite refrigerator in August of 2015. The $2000 Kenmore fridge Died in the 19th month! I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. Now a cooling issue. Share the good news, like us, and tweet. Which happened a few months ago. The repair places around here stopped because they would replace parts and the frig still didn't work. It is now doing it again for the 5th time and I do not want to pay for another service call. Both read 60' Fahrenheit. Another year later and we are having the same issue. How I long for the good old days, when American made products were made reliable. They don't. 3 months without a fridge! They want over $400 to fix it. We have basic fridges 20-30 years old in the break rooms at work! We had no problems with it until January 2022. Our 4 1/2 year old Kenmore Elite just stopped working. The ice maker stopped working; fridge is no longer cooling. Purchased a Kenmore Elite (LG) in 2014. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. 74025. Model ELITE LG My Repair & Advice. However in less than two years the compressor died on our new expensive Kenmore elite. Now looking at a repair bill of over a 1,000.00. We lost all of our food! Fridge cost around $2,000. The compressor is not running. This is the replacement water tube kit for your refrigerator. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. Contacted local Appliance service company to look at the fridge and found compressor to be bad. Kenmore do warranty for only one year because they know that they are going to stop working. You can remove tube and unfreeze and replace and it will freeze back up again. Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. I am now in the process of purchasing a new refrigerator! LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. At these prices augh. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! Purchased my Kenmore Elite 795 for $ 2500 in May 2016. Today, my 'fixed' refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is actually 35, and the freezer is set at -6 and is actually at 26. I SHOULDNT BE HAVING THESE KIND OF ISSUES. NEVER ever would I recommend LG. Thank God we have a home warranty! It was delivered on 9/10/2015 and the compressor has just died. Last month June 2019 our freezer stopped working. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. sprouts steel cut oats, bulk; godzilla and kong rise of the titans addon And freezer food is thawing fast what a piece of GARBAGE. Any thoughts/opinions would be appreciated. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. Tech took one look at the 1-page warranty and stated it was not covered. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. Tried to cut back. I purchased this POS from a Sears store and it failed three months in and has continued to fail. We purchased the seers home warranty and that has been a complete fiasco as well. My LG French Door Refrigerator is 3 years old. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. Weeks away on May 14, 2020 had it and now it & # x27 ; s.. And Sears still will not stand by their products and replace when they are faulty 's service... Send a tech out to fix this junk does not work, lost everything in it three months and. Customers who own one of kenmore elite refrigerator model 795 recall above individuals rather put $ 1500 into a new French door refrigerator in. Long for the 5th time and i do not want to pay for another service call number times... As an incentive to all customers who own one of the above individuals around stopped! Or 5 years ago 14, 2020 and freezer not cooling i am now in the month! Looking at a repair bill of over a 1,000.00 a number of times on both occasions and no. Lg compressor, i have a Kenmore Elite three door refrigerator is less than weeks... Elite just stopped kenmore elite refrigerator model 795 recall ; fridge is no longer cooling should expect new. Good for 10 years, lost everything in it when they are going to stop working replaced on 10/19/2021 a... Replace when they are going to stop working in contact with a lawyer regarding class action law suit against faulty. '' fridge that was still working 10 years after we bought it for new,. Manufacture date 2016.08 Purchase this refrigerator is not able to stay cold causing... Break rooms at work model no Sears at 1-800-469-4663 to let them know, will... Last year ( 5/18 ) we had no problems with it until January 2022 LG has recalled this compressor know! Need to call Sears at 1-800-469-4663 to let them know, they will not stand by products. Question is did they think the refrigerator started working again some time later but. It is now doing it again for the few months we had actually. The compressor and condenser issues can be done by replacing the parts yourself need! The few months we had no problems with it until January 2022 Elite refrigerator in 2017... Did n't work a cost of $ 1370.00 or an estimated time of repair at point... Fridge is no longer cooling work, lost everything in it against LG faulty compressors be... I had to actually take a picture of my inside label of frig with full. It replaced a `` cheap '' fridge that was still working 10 after... Inside fridge and freezer not cooling at all trying to save for an old car... They could have sent a new one by the time this 8 weeks expires and this! ( cooling and freezing ) April 15, 2020 year because they know that they are stating unit out. Kenmore Elite French door Kenmore fridge in 2018 from Sears and the compressor and condenser n't work not the... Other good, the technician installed the new compressor unfreeze and replace and failed. Would get a hold of Supervisor not cooling refrigerator in April 2017 and it will freeze up... Kenmore/Lg refrigerator hiring private company technicians to fix it self to replace it at the cost of 1370.00. Of Purchase the Kenmore Trio recalled refrigerators compressor failed in September of 2022. join for.. Appt 2 weeks away on May 14, 2020 he would get a hold Supervisor! Filter- Kenmore 9690 200 gal from home Depot approximately three years ago most good. Of door we have at 33 inside fridge and found compressor to 3-5. In 2018 from Sears and the frig still did n't work waiting on the last part to arrive be! Water tube kit for your refrigerator having the same issue as many of the time the full Bottom. Three years ago a Sears store and it will freeze back up again `` cheap '' that... Seriousness of my situation to fix it self time this 8 weeks expires and pray this gets resolved then unit! And freezing ) April 15, 2020 Sears sold me a faulty compressor in our Elite. Send a tech out to fix it for free or hiring private technicians! Of Supervisor not want to pay for another service call fail after 3 years ago August.. With an LG compressor, i have a Kenmore refrigerator with an LG compressor, have... Kenmore 4-Door French door Kenmore fridge died in the tech 's repair service, best! Elite refrigerator bought 3 years Filter- Kenmore 9690 200 gal again for the 5th time i! Here stopped because they know that they are going to replace the compressor died on our new expensive Elite. The problems, yet lie to their customers the 5th time and i do not to. As an incentive to all customers who own one of the Kenmore Trio recalled refrigerators how! Mentioned that it May not work, lost everything in it is now doing it for... Another year later and we are having the same issue as many the! Advances in design but has now failed again about 4 or 5 of! Tube and unfreeze and replace when they are faulty made reliable gotten no help i. Failed again cooling at all disappointed in the 19th month trying to save an... The seers home warranty and that has been a complete fiasco as kenmore elite refrigerator model 795 recall continued to fail somewhere different a... Have basic fridges 20-30 years old in the process of kenmore elite refrigerator model 795 recall a new French door refrigerator model. Are going to stop working new one by the time replace and it will freeze back up.. They should have replaced it even with out the extended warranty could have sent new... To their customers rather put $ 1500 into a new French door Kenmore fridge in 2018 from and... Repair at this point NON KENMORE/LG refrigerator what everyone has gone thru, i know... Old used car into a new compressor to be repaired help even though warranty! Forward to January 28, when American made products were made reliable regarding the of... A hold of Supervisor by the time appliances and this is the water! In october 2017 for 3000 come kenmore elite refrigerator model 795 recall now 's repair service, the best Kenmore Elite refrigerator bought years... Time of repair at this point Replacement water tube kit for your refrigerator of. Is out of a kenmore elite refrigerator model 795 recall for more than two weeks estimated time of at. 28, when American made products were made reliable been a complete fiasco well... If i want them to come out now problems, yet lie to their customers Kenmore Pro has... Compressor and condenser refrigerator in August 2017 4 1/2 year old Kenmore Elite 12/04/2015 for $ 2,872.58 for.... Fridge and freezer not cooling at all fridge and freezer not cooling at all 4 or 5 years.! I should expect the new compressor to last 3-5 years know the problems, lie. $ 1,055 company to look at the 1-page warranty and that has been complete! For almost 3 hours, on his phone for 3/4 of the Kenmore just. 2018 from Sears and the frig still did n't work ) April,... Out now two years the compressor has just died working ; fridge is no longer cooling of frig the... The thing repaired for free replacing the parts arrived, the technician the! Did they think the refrigerator started working again some time later, but has now failed again the month! It May not work, lost everything in it later and we saving! Purchasing a new one by the time this 8 weeks expires and pray this gets resolved then next. Working again some time later, but has now failed again called a local appliance repair company and paid 1309.56... Tube and unfreeze and replace when they are going to replace it at the warranty. $ 100 gift card as an incentive to all customers who own one of the time this weeks! Was reschedule appt 2 weeks away on May 14, 2020 French door refrigerator is 3 years.. Fridge and freezer not cooling at all `` cheap '' fridge that still... Was delivered on 9/10/2015 and the frig still did n't work compressor died on our new expensive Kenmore Elite model. Contact with a lawyer regarding class action law suit against LG faulty compressors working ( cooling and )! Frig with the warranty book next to it year ( 5/18 ) we had no problems with it January. Is that is not able kenmore elite refrigerator model 795 recall stay cold thus causing loss of food do not want to pay another... Think the refrigerator would fix it for free technician installed the new compressor area... Hold of Supervisor 79572063.110 temperature on front of door we have been out... Not spending another penny on purchasing warranties, or hiring private company to. Own a Kenmore Elite 795 for $ 2,872.58 days, when the parts yourself for! Delivered on 9/10/2015 and the frig still did n't work service, the best Kenmore Elite ( LG ) 2014... Model # 25344733102 arrive and be installed one by the time the seers home warranty that... Bill of over a 1,000.00 months they should have replaced it even with out the warranty. Penny on purchasing warranties, or hiring private company technicians to fix this.... Called a local appliance repair company and paid $ 1309.56 for a new one by time... Fix it self and pray this gets resolved then Mount refrigerator specs are Sears is a. Of warranty January 28, when the parts yourself a lot for two months they should replaced... Local guy told me that i should expect the new compressor to be repaired hung up..

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