Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) Homeowners insurance and flood insurance (only for non-escrowed mortgages or if there is no mortgage). Fifth Third Bank We suggest completing this as soon as possible in the process. Last 2-3 months of pay stubs (MUST include the last 30 days!) What happens if Im not selected? NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. These programs are designed to assist eligible households in meeting the rising cost of home energy. Interfirst Mortgage Company Pentagon Federal Credit Union MHA also does not send out emails requesting payments. As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help at any time (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). You will be notified of additional counseling requirements on your approval notification. P.O. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. McKenzie Banking Company (Foundation Bank) Payments will be made directly to MLGW or to landlords. Memphis, TN 38126 Click here to hide the map. Landlords who would like to participate in the program must sign up at the website and submit certain information. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. Questions about the application process should be sent to Extended.Learning . These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. Altra Federal Credit Union Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. Do I need to reapply? We all know accidents happen, but how we respond matters most. Fairway Independent Mortgage Corporation Tenants will be notified within ___ days of their application whether they have been accepted for assistance. M & T Bank Eligible households can receive up to $1000 once per program year. SWBC "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. If you and your minor children are homeless and in need of shelter, please call (901) 529-4545. ESP IS HERE! As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. Both tenants with eviction cases and otherwise facing eviction could be eligible for eviction counseling. If services are disconnected application must me returned to 1188 Minna Place. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. There are many opportunities to learn from this program as we implement future forms of rental assistance. Welcome Home Memphis shares housing resources with families throughout the city of Memphis. Funding for the program expires December 31, 2021. Contain one or more individuals who can demonstrate a risk of experiencing homelessness or housing instability, which may include a past due utility or rent notice or eviction notice, unsafe or unhealthy living conditions, or other evidence. If mediation is not successful, you will need to verify yourhomelessness another way before you can be referred to shelter. You may also choose your wage and income transcripts from the same year if you do not have already have those. (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. Memphis, TN 38103 expand your family, our resources support from stages A to Z. You must provide evidence of total income earned by ALL members of your household plus the SSN's of all household members (if you have no SSN, enter 000-00-0000 in that field); If your household has no income, you must electronically sign a form available on the application portal stating this; AND proof of need related to COVID-19: Job loss letter, reduced hours email, eviction notice, court date for eviction, threatening letter from landlord, past due utility bill, utilities cut off notice; or you can submit information explaining your unique hardship circumstances in the application itself. New American Funding NJ Department of Community Affairs. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; Those who have already applied and have not received the program assistance and currently have a disconnection notice or eviction notice, should call 2-1-1 immediately to notify Home901. Yes. Tax transcripts are available at www.irs.gov . Click here to print this page or use your computer's Print function. You may be asked by your case worker to submit additional documentation to support your application. Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. For those with hearing or speech disabilities, dial 7-1-1 for operator assistance. Your annual household income cant exceed 150% of the National Median Income. Mr. Cooper For Mitchell, 43-year-old Dushaundra Lee Ward was not only his big sister but also the glue that held their family together. Copy and paste this code into your website. Income limits by Household size (adjusted gross income, after deductions): First Horizon Memphis, TN 38103 In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. Our resources are here to support. Please provide your landlord's contact information. Amerifirst Financial Corporation The online application is also available in Spanish. GDP Properties Other details and the form agreement is available at home901.org/covid-resources at the Landlord Information link. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. Bell Bank Apply when portal is open (at (Home901.org/covid-resources) or by TEXTING "home901" to 21000 (for Spanish version of application, TEXT "casa901" to 21000); As of 9/2/2021, persons can still go to home901.org IF THEY HAVE AN EVICTION NOTICE NUMBER to apply for legal help (Click on "I'm a RENTER", and then the FACING EVICTION link to apply; you will need your eviction notice number and court date to apply). **Invalid** You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. A TNHAF underwriter will review your information and determine eligibility according to TNHAF guidelines. Job Loss Letter What if Im a landlord with multiple tenants who are in need of assistance? Provided By Nan McKay & Associates. Northwest Federal Credit Union For assistance, you can reach the call center at 855-890-8073. ?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. Memphis and Shelby County Emergency Rent and Utility Assistance Program March 1, 2021. Utility help is available for ONLY renters who meet the other eligibility criteria. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. ePlan Home. The funds are provided directly to States, U.S. Call 211 for information about office hours at a location near you. 7 $68,150 $5,612.50 TrueHome Solutions, LLC If you agree, select the date and add your signature below. AHP Servicing You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! Congregate sites are listed here. What conditions are required of landlords who accept payments? Whether youre a first-time home buyer or youre looking to Is it possible to receive future rent through the program? The new application portal opening allows you to print off a hard copy of the application before you proceed. shelby county community services agency cares act rent/mortgage program 1188 minna pl memphis, tn 38104 statement of support zero (0) income verification Stay up-to-date on MIFA news and events with our e-newsletter. PHH NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) Triad Financial Services To receive legal representation, you must have an eviction court case. The following lenders have opted NOT to participate in this program: Dovenmuehle Mortgage, Inc., Walker Farms HOA, and National Asset Mortgage, LLC. MHA will never charge to get your name on a waiting list and there is no way paying a fee will increase chances of getting a voucher. Arvest There are many opportunities to learn from this program as we implement future forms of rental assistance. Competed- Your application will be moved to this stage upon completion of all payments and assistance has ended. The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. NewRez, LLC To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. Centennial Bank 6 $63,750 $5,250.00 A rolling, random selection process will promote equality and access to resources for as many people as possible. At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. Sortis Financial, Inc. Memphis & Shelby County - COVID-19 Emergency Rent & Utility Assistance-No New Applications, 8/31/22;CJC Rent; CJC Utility;MSCERA;Home 901. TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? Income is only required for a spouse who is currently occupying the home. The course explains various options for loss mitigation, budgeting, etc. Valon Mortgage 5 $59,350 $4,887.50 Essex Mortgage Delinquent mortgage payments and eligible mortgage related expenses to bring the mortgage loan current, and if eligible, up to 6 months of ongoing mortgage payments. Choose return transcript option, this will give you the most complete record. and Complete Application to check the status of your application. Applicants that are not selected will be automatically included in the next round. IF YOU ENTER AN EMAIL ADDRESS AND DO NOT HIT THE SUBMIT BUTTON AT THE END OF THE APPLICATION, YOU CAN LOG BACK IN WITH YOUR PASSWORD TO THE APPLICATION PORTAL AND EDIT OR COMPLETE THE APPLICATION. FCI Lender Service Landlords or property managers should be prepared to provide a current W9 and an up to date ledger showing amounts owed. YOUR LANDLORD'S EMAIL You will have access to a video course after you complete and submit your application. To provide feedback regarding this website, please contact admin@malsi.org. For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. No. No payments will be made to individual applicants. Your application may be selected for a pre-funding quality control review and if so, would be reviewed during this stage. If the servicer is not currently participating, we will reach out to them to invite them to participate. YOU SHOULD HAVE THESE DOCUMENTS READY TO UPLOAD BEFORE YOU START FILLING IN THE APPLICATION. Note submitted on application explaining your unique hardship circumstances 609-490-4550. Closing- Once the application has been approved for assistance you will be moved to the closing stage. If you have ALL of the above, you qualify for Regular Assistance. Bank of America TrustMark Mortgage Services Landlords must also agree to inspections of the unit covered by the program. A technical assistance webinar for prospective applicants will be made available in late February and posted here . If your household income is at or below the income level above, you may qualify. No payments will be made to individual applicants. You must be delinquent on your mortgage. A call center representative will be able to assist you with gaining access to the application portal. 3 0 obj You may receive a request for additional information via the email address provided at application. Address of your eviction filing: please list the address whereyour eviction case is filed, if it is not the same as your current residence. Select Portfolio Servicing, Inc. If you and your minor children are homeless and needimmediate shelter,call the 24-hour Homeless Hotline at (901) 529-4545. Freedom Mortgage Copies of most recent paystubs covering 30 days and/or other forms of current income such as SSI, retirement, etc. Anxiety and stress are on the rise as more and more families suffer from job loss, isolation, and the fear of contracting the virus and how to care for their families. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST, With more than 35 years of experience serving housing authorities across the nation, Nan McKay and Associates (NMA) is widely known as the gold standard for performance excellence in the public housing and affordable housing industry. Community Bank of Mississippi Picture ID for all adults, including children age 18 and over, Social Security cards for everyone in the household, Verification that the children are in the custody of the applicant (for example, being on the applicants SNAP case. Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Fay Financial Servicing The Low-Income Household Water Program (LIHWAP) has similar eligibility requirements as LIHEAP. Volunteer Mortgage Loan Servicing monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes <> Not everyone seeking emergency shelter placement will be referred to a shelter. Individuals desiring legal advice should consult a licensed attorney. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are nutritionally at-risk and frail, homebound, or disabled. Gibson Co. Habitat for Humanity Regions Bank If Im not selected, when will the next selection opportunity occur? Yes. Landlords must sign an agreement to participate in the program including to abide by the requirements of the program. Sign up The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Shellpoint Mortgage Servicing Announcements. (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. (901) 415-2790. www.home901.org. Flagstar Bank Reinstatement only- This option is for homeowners who have recovered from the COVID related hardship and can afford their monthly payment going forward, but need assistance with the past due balance. The Credit Union for Robertson County The weighted selection process will equitably select a pool of recipients of future rent. The following documents will be required to complete the screening process: Please click here to complete a referral form, and a staff member will contact you. Primary Residential Mortgage, Inc. (PRMI) Submitted- During this stage the intake clerk will verify that your servicer is participating in the program and will advance the application forward if your servicer is participating. We may need to get in touch with you. Our resources are here to support. Landlords must also agree to inspections of the unit covered by the program. Payments will be processed within14 business days of selection. Tenants facing an eviction or a utility cut off will receive first priority. The areas with complete covereage are listed in black. Landlords with multiple tenants in need of rental assistance should apply through the website OR email (ERAhelp@shelbycountytn.gov) with the following information: total number of residents in arrears greater than $100.00; Total amount those residents are delinquent in rent, number of those residents in bankruptcy, number of those residents facing eviction and number of those residents who have submitted a CDC Declaration. MIFA & Mid-South Food Bank on Behind the Headlines. If you need assistance in completing your application, please contact the call center at 855-890-8073. The following items will be needed for all borrowers on the mortgage and their spouses in order to submit the application for review: There may be additional required documents requested in order to establish eligibility. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. See the LANDLORD INFORMATION at the website for more details. The UDC requires that all neighborhood associations within 1500 feet of a subject site must receive notice of the . Program Overview. Submit all applications through ePlan, and ensure that a LEA ePlan User Access form has been submitted prior . PennyMac The City of Memphis and Shelby County are conducting a careful evaluation of the program to follow the impact of providing rent and utility relief. Applications can be submitted mailed or drop box. Priority will be given to applicants facing eviction or utility cut off. Citizens Savings Bank and Trust Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof being behind on rent payments, loss of income, documentation of utility or eviction notice, etc). First National Bank of America Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. You must currently own and occupy the property as your primary residence. If you are selected, you will first have to sign a letter of representation. This program is offered throughout the year or until all funds are exhausted. Apply online at the website portal beginning at opening date at NOON through midnight through the next two weeks for the next round of funding; but while the portal is closed between funding rounds, persons can still go to home901.org to learn about the program and they can pre-apply for a notice when the program applications open again. The TNHAF program will assist with eligible housing related expenses that meet program guidelines up to the maximum assistance per household of $40,000. An attorney will follow up with you to discuss a possible bulk settlement. Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. 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