2018 - 2020. Bring a Trailer. Well start sending you the news you need delivered straight to you. I was out bidded a lot of times, but I increase my bid a lot and won the auction.I contact seller immediately after the auction end. This reporting is a **** within itself. BBB Business Profiles generally cover a three-year reporting period. Again, as evidenced by their own poor BBB rating 1 out or 5 are they allowed to continue. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. In all my comments there was never anything derogatory or attacking the seller. Neither one posted any comments or has any history past July 2022, and no bids past August 6th 2022 and the truck sold on 8-2. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. It was just simple pointing out defects or making suggestions. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. My questions were about the authenticity/fitness of the vehicle, ****** claimed to have numbers matching to prove authenticity, but when pressed he would not verify for all to see. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. Radio silence. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. I told her this was unacceptable and demanded the driver call be directly. **** at Bring a Trailer was very responsive and diligent in helping resolve this issue with one of their sellers. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. Autos EBay Craigslist Facebook Auction. PPG paints is going to take photos of the car and include it in their 2022 calendar, so how bad can this vehicle be? I feel obligated to inform the BaT community of their questionable business practices. He did understand that and said no paperwork. Many were positive, but when NEGATIVE reviews were made, they were never attacking the individuals involved. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. I would like this resolved immediately. FROM BAT October 24th: I have reviewed your listing's comment section and although some comments are more critical than others, none of the comments outright go against our commenting rules. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. Bring A Trailer Media - Auction fee for a car that cannot be imported. ALL my observations were very correct and did not offend at all. IT IS A PURE CENSORSHIP WHICH IS AGAINST the COMPLETE IDEA PORTRAYED BY THIS AUCTION SITE. I advertised my car at a 3rd party classified website. Learn how it works. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. In comparison, BaT 's fee is 5%, with a $5000 maximum and $250 minimum. Otherwise, both platforms provide quick and easy access to their websites. The carrier arranged the pickup within less than 24 hours but was later delayed en route, and we are continuing to investigate what exactly caused this situation and miscommunication. The pans have high-quality undercoating, which is in good condition no tears or holes. Cars have thousands of components, and things can fail without warning. Furthermore, commenters were not following the commenting rules. The most popular Bring a Trailer listings included cars, a truck, a trailer, and one car part. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Submitting a response indicates a willingness to work with customers to make things right. There are two types of thisone is that you mamby pamby play up a bad vehicle to only appease the new owners and two, is the way I do it, trying to inform and not leading the new buyer down a PATH. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. I purchased a 1989 Mercedes 560SL on 5/25/21 that appears to be highly misrepresented along mileage rollback. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. Bring a Trailer (www.bringatrailer.com), without any content of their own. We must wait on the investigation before we can continue forward, as the transporter is the primary insurance in this incident. Like Car and Driver, Bring a Trailer is . Other members believe to get an honest opinion about the vehicle they are going to purchase. In its earliest days, eBay was a . My bid was $25000. I completed the application and received an email response suggesting that I lower my reserve citing their experience with similar cars. ***SELLERS BEWARE! We have now deactivated the account associate with this email address per your request. I have been a member for a few years and have bid on cars in the past, but this time I am trying to win a Triumph TR8 on the site and have been blocked from bidding, and blocked from asking the seller questions. Because it was sitting in my barn / shop for over 12 years!! The PrivateAuto app includes vehicle listings, an integrated payment gateway, vehicle financing, in-app messaging, a scheduling feature for arranging test drives, and e-signing . Rob Siegel. Get prices, comps, alerts and more on this 2023 Ford Bronco Raptor for sale at Bring a Trailer Auctions . Jan 2022 - Nov 202211 months. ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? I look forward to the BaT email every morning, and have bought an NSX . If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. So they need to make this right. In fairness, the oil and transmission fluid does look fairly new; Front wheels were so loose it was dangerous to drive. Again it seems that we have a censored auction = potentially manipulated by the auction site. Bring a Trailer is legit, but that doesnt guarantee its safe. I tried to engage the representative in discussion to understand their rationale. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. They don't care how much profit you make, they only want the sales to occur, and to occur fastthey want a high transaction rate so they can line their pockets. They won't send a **** of sale as requested by the website. Sellers are advised to provide buyers with a photo of the title and a **** of sale prior to the transfer of funds. Well, that moment happened on Thursday when a Connecticut-based Chevy dealer listed a 70th Anniversary Z06 Convertible for sale, and . Change in policy whereby customer can choose their reserve. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. (opinions to this review) Misleading Information. case number is ********. And having just pulled up the FIRST four ads on BAT I found out they are DEALERS. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. Auctions. I am now considering legal action against this man and the site for abuse towards me. Download Retro Atom stock photos. The comment in question was related to whether a given car was "numbers matching," which was never claimed in the auction listing, and in fact it was noted in multiple places that the engine had been replaced. The owner of the vehicle understood all this and was quite reasonable. Bring a Trailer specializes in classic, collector and enthusiast cars. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). As pure car porn, Bring a Trailer is X-rated. I was supposed to be given 24 hours notice. You must register to bid on Bring a Trailer. If they don't follow through as agreed there are consequences. I am a member on the *** web site. So I begin reading consumer reviews with the BBB and elsewhere and they have overwhelmingly bad reviews and horror stories from people who have either used or tried to use their service. Cancel it please. As a matter of policy, BBB does not endorse any product, service or business. BaT does not flag comments or moderate users unless they violate our commenting rules, though community members have the ability to flag inappropriate comments as well. The other members were not flagged. We wondered, however, if these high prices extend beyond the well-publicized breakout sales. shows a history of repeated 1 x bids and one 2x After lean this, I want to fix all of the issues especially the transmission leak, cel light on and the brake issues. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. . The next day I received an email stating my vehicle was not accepted, no explanation no valid reason. It is so plain to see it is ridiculous. NOT FOLLOWING. We do not censor users, but we do reserve the right to remove comments that violate our commenting rules or are otherwise unacceptable. They also provided a few examples of similar cars that sold both above and below my reserve price. Naturally, such returns attract would-be sellers to the . Bring a Trailer is a auction company. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! Absolutely zero starts customer service! On Bring a Trailer the buyer and seller are committed to selling if the reserve is met and to buying if they are the high bidder and the reserve is met. I asked to see the app on his phone. I was informed that a driver was enroute to pickup the vehicle. Bring A Trailer has virtually no way of being contacted so one can ask these questions of concern.The Attorney General should look into them and investigate my claims. All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. What vehicles that are sold are dealersremember that 100% of the first 4 I viewed were that. Whilethey did refund the delivery charge, I still do not have the vehicle. Yes, you can report them to eBay, and the site will even re-list your vehicle free of charge if they rule in your favor. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. They dictate all aspects of sell, they set the reserve price and most importantly they do not know what they are talking about, in my case Mr ** set the reserve price Soo low, and when I informed him I will not go below my minimum and will not let my car go below my min price which is lower than similar car that they are listing guess what happened he never responded back. Is this your company? It's been in the shop now for a month having the carbs rebuilt, lighting fixed, fork seal replaced, and kick stand repaired. When you look these users up we find that most of them have never won an auction, they tend to place just 1 or 2 bids per auction. My comments were not flagged to begin with. Unsubscribe at any time. Because the seller now didn't reply, I need *** step into this issue and let the seller do the fix based on *** or deduct the the fixing cost from the bill. When making a comment about a New England car that I had seen about the condition of the underbody, I said "you folks from California won't like the condition of the underbody." Be the first one to find this review helpful. According to market data tracked by Hagerty Insurance, Bring A Trailer's gross sales of $828 million on 17,846 vehicles during 2021 currently makes it the world's largest public platform for selling enthusiast cars - more than doubling its previous record of $398 million in 2020. Thank you. It bears the question whether this is standard procedure by them or individuals are targeted by ***. It's in the name! There are 20 year olds selling your MILLION dollar Mercedes. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. BAT removes comments and CENSORSHIPS their auctions. This involves answering questions on the submission form and uploading photos so the auction team can evaluate if its a good fit. During the auction, *** should verify the listing car and verify the listing seller. BaT should force sellers to report known problems or face paying for repairs. As we noted earlier,BaT appreciates the expertise and value added by all our community members, whether they are registered bidders or not. 3. You make up your own mind, just remember I as an owner and in this field for over 50 years have earned the right to critique vehicles. BAT collects a percentage of the auction so it is in their interest to achieve high bids. We do not physically inspect any vehicles on the site. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. They are: Tailgate has taken a hit at some point in the past and so is not true with a bend in the middle;Multiple creases and dents on bodywork; ************* antenna; Stains on leather driver seat; Fisheyes and fading on repainted hood; Missing trim on drivers rear cab top; Air filter element had not been replaced, leading one to question other noted filter/fluid changes. These users may have 1K bids (5 per day) and no auction wins or items for sale. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. I signed up and realized it wasn't for me. Eligible for Bring a Trailer Shipping. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Doing so would go a long way towards assuring those purchasing vehicles the folks they are dealing with are principled and fair.Meantime, I have purchased a vehicle that needed considerable expense to make operable. but I was out bid at $25250 by Roger. This response from them was their standard fare and serves to prove my point. I have been banned for almost 1 year because I asked the HARD questions of sellers, NEVER had I once asked anything with malace. For more information about reviews on ConsumerAffairs.com please visit our So he reduced his offer to me by 10k. Better Business Bureau 2 stars out of 5. Coordinate . One, They have a rating by the BBB of a little over 1 out of a possible 5. See reviews below to learn more or submit your own review. Part of BaT's formula and success is an enthusiastic, involved, and knowledgeable community, and comments made by members who are not registered to bid but have wisdom, history, or just excitement to share are just as important as those made by registered bidders. Now that this user has comments flagged by other community members, his future comments require manual approval by BaT staff until we can be sure that further violations will not occur. Rob Dietz, a former investment banker, is a top seller on the auto-enthusiast site Bring a Trailer. Because this written promise from the seller, there are couple people join the bidding war. They respond with a generic response that it may take up to 45 days. I'd like to file a complaint. At the last minute, several people showed up on the comment section and started to denigrate my vehicle acting as experts and from that point on nobody else bidded on the car. We value your privacy. We value your privacy. Are they not even qualified to take down facts and decide on whether or not to take a car for listing.Really what is the AVERAGE age of your CLERKS? You can NEVER get a real person, who gives a crap on the phone. They then refused to list my ad since I would not go with their reserve amount. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. 1. Its location on this page may change next time you visit. Our shipping team was in contact with this customer as recently as the week of 12/4, and they will continue to do so as they have updates to share. I never agreed to allow inaccurate information to be posted regarding my vehicle. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. If the vehicle is eligible, the Bring a Trailer shipping quote box will be active on its listing. On the submission of the photos, BaT stated that the reserve be set at $18,500 but stated that it would allow for the potential for room to go higher in the auction with competitive bidding. And but there's always the chance the bidding goes higher in the auction.. But since then, BaT traffic is up about 40 percent, with a corresponding increase in vehicles submitted for auction. Not in any way attacking the person or seller or making rude comments. It's all about the commission they pull from the buyers credit card at the time of the bid, they don't care after that nor will they ban the buyer from it happening again. Restored-Original. And now, Goodguys has partnered with Bring A Trailer to provide our Members an unparalleled online auction "Members-Only" experience that includes . Right off the bat they lost the original email to request an auction. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. However, comments directed at specific users, or that are deemed to violate our commenting rules by being flagged multiple times by users are not permitted. Bring a Trailer fees and financing. Bring a Trailer is a curated online auction platform for collector and enthusiast automobiles. I would never again join your organization no matter what you do. A Bring a Trailer auction typically lasts for 7 days. If the auction reserve is met when the listing ends (or there is no reserve), Bring a Trailer provides you and the winning bidder with each others contact information. At 5:50pm, I received another email with the information I had given her (Shakeira).At 7pm, I tried to call the shipping company and there was no answer. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. Without an explanation it was impossible for me to move forward. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. 3 days after the auction ends (12/31/2022), the seller said he back home. Keep in mind this is no free listing service, these people pay a minimum of $99 to list on this site $349 if you want them to take the pictures yet they never seem to accept any vehicles, the ones they do according to the reviews either the seller or the buyer seem to get screwed over. Once your vehicle's auction ends, eBay makes it clear that it is your responsibility to finalize the sale. The complaint has been investigated and resolved to the customers satisfaction. clock, radio, brakes lights and front suspension does not work. I have contacted Bring a Trailer 3 different times to just delete my account with them. Bring a Trailer Basics: Joining, Searching, and Bidding. I'm surprised that this lack of disclosure hasn't been an issue for BaT to date, but it probably will be in the future. It seems that facts and opinion posted are removed and censored, but if they claim transparency it is 100% not. There is not any customer service phone that you can reach your agent (Cameron in my case) and they are asking for highest condition. BBB is here to help. We're sorry to see you go and hope that in the future you can rejoin us. You also received many positive comments about the car. on 4/7/2020 same bidder started an auction w near identical truck at $3333 Bring A Trailer online auto auctions are simply the best way to buy and sell the best cars of all time. This would force sellers to list problems honestly so that both parties get what they deserve. Its auction specialists create listings with materials provided by sellers, and many features focus on transparency. I have uploaded JPGs of just a few of the users I spoke about above. Just beware! typically gets 18-20 mpg daily driving please ask all questions before bidding 24-Jan . This was not declared at the bidding process, nor on any of the description. And that's the Bricklin SV-1, a rare and mostly forgotten 1970s sports coupe. Then an auction specialist writes a comprehensive, honest listing. Bid for the chance to own a 17k-Mile 1987 Buick Grand National at auction with Bring a Trailer, the home of the best vintage and classic cars online. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. This is where Hemmings "Doing it their way" is clear. 1986 chevy m1008 military truck 6.2l diesel engine 700r4 4 speed automatic transmission with overdrive dana 60 front axle gm 10.5" 14bff rear end 4.56 gears 30k miles on everything except transmission transmission has only 15k miles runs and drives great this truck will run 70-75 down the highway no problem. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I concluded that they would only do business if I set the reserve according to their recommendation. To get started, first choose a service level and submit your vehicle. If you want a CLERK who is in his 20s to sell your 1 million dollar Mercedes, with only a list of questions for you to fill out, and NOT be a JURIED sale.then go ahead. I have bought and sold on this site a few times without a hitch. We would encourage any community member with concerns about that to contact us directly with specific information so that we can respond accordingly. They are unprofessional and difficult to deal with. 1. Let me just say it: I'm not a fan of Bring A Trailer (BaT) in its current form. Desired outcome: Pack your patience. Vehicle needed significant front end replacement parts including new upper and lower ball joints, inner and outer tie rods ends, adjusting sleeves, ****** arms and associated bushings.Whiles some of this is fairly normal when buying a used vehicle, the associated suspension issues were not expected on a truck with this low mileage. BAT and the customer agreed on a 125k reserve for the vehicle, but the final bid by a dealer fell well short of this due to the comments made during the bidding. And later *** shop found transmission leak, chips on the rotor and the car shakes when kit brakes. Bring A Trailer still has not answered the facts. So, I then told the representative that there was no way Id take a chance of the Thing selling for $18,500 and lose that amount of money. The BaT referral of the "approval" statement - is very murky at best. With Classic service, you approve the listing, and the Bring a Trailer team then schedules the auction. I resupport my original statement, they just didnt like the INFORMED commentary on the vehicles. I have a few old cars, and I know well what they worth, all I can say Guys be careful!!!! I have called and sent emails, and now, they will not reply. But the investor was concerned that once he owned the vehicle and then went to sale it that the negative comments could influence potential buyers offers. I called BaT Shipping and voiced my displeasure. This is a JOKE of an auction office. 109,086 talking about this. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . It's like the people on the phones at a physical auction. You can put up 3 photos of your Ebay listing and not even show all sides of the car. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. And the seller is not getting the highest price. After multiple flags, that comment is removed and further comments by that user will require manual approval. Thank you, you have successfully subscribed to our newsletter! Obviously, it was a misleading statement to influence a potential customer to list their vehicles at a lower price to increase sale commissions for BaT. This leads me to believe that this issue has been ongoing. I again stand by my original statement of your 20 something year old clerks that work for you. When I inquired why the low reserve, BaT's representative Robert ** told me the undercarriage was below par. *** need to resolve this. are prohibited. Car and Driver. I attempted to list my car for auction with BAT. If your auction winner won't pay, that one's on you to solve. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Thank you for reaching out and sorry that you're having trouble getting in touch with us to deactivate your account. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. The vehicle did not meet reserve and did not sell, so at the auctions conclusion I contacted Bring A Trailer on October 23 2022 requesting that my car's auction be deleted since incorrect information was posted that could and did hurt the vehicles future value. With them is 5 %, with a corresponding increase in vehicles submitted for auction have bought NSX... 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